FAQ

Most frequent questions and answers

How Do I Get My Boat Licence?

We make it easy for you to get your boat licence. After successfully completing the test, take the paperwork we’ve given you on the day, along with your completed logbook (if not doing practical), to ServiceNSW. You’ll be able to purchase your licence there and then without doing any further tests. See here for details.

How Do I Get My PWC Licence?

You’ll need to already have, or be doing at the same course, the NSW boat licence. You cannot obtain a PWC licence on it’s own without a boat licence. Once you’re done with us, simply take the paperwork to ServiceNSW to upgrade your boat licence to the PWC. No practical is required for this licence. See here for details.

How Do I Book?

You can book your place by giving us a call on (02) 9524 5678 8:30am to 6pm, Mon – Sat (Winter hours may vary). We’ll require payment upon booking. Cash only on the night is not accepted as we need to allocate tickets.

How Often Do You Run Courses?

Boat & PWC licence sessions are run every week of the year, with some weeks favouring certain locations over others. You’ll need to call us to get the next date. Our helpful staff will help you select a date that suits you.

Can I Change My Course Date?

As per company policy, once you reserve your seat in any given class, you are securing a space and others may be denied the opportunity to attend. Consequently, we reserve the right to refuse your rescheduling to another class. Boating Licence Course also reserves the right to reschedule any given class due to circumstances beyond our control. If we must reschedule a class, you’ll be given the opportunity to attend any class given by us within 1 year or to a full refund.

How Do I Get The Logbook?

The logbook is a simple, self guided checklist that you’ll need to complete to obtain the NSW general boat licence. Click here to download a copy, or you can visit any ServiceNSW to pick one up free of charge. The logbook is an essential requirement for those who choose to go on & get a NSW boat licence. It’s designed to help you learn how to operate your vessel & learn your waterways at your own pace. We recommend you complete the logbook for every trip you make, not just for the required 3 times. 

There is no practical required for the PWC licence.

My Certificate’s Expired. Can I Get Another?

No. Once the certificate has gone past 12 months from date of issue, you will need to re-attend a course and re-sit the test. If you do not want to do this, you can simply attempt the test at ServiceNSW instead.

Despite current events, we are still unable to extend the date on previous certificates, so please make sure you take it into ServiceNSW within the allotted timeframe.

Can I Fail The Test?

Yes. Whilst we understand no one wants to fail a test, we must abide by Transport for NSW (NSW Maritime) rules thus strict testing rules will apply. You may be allowed more than one attempt on the day but multiple failed attempts will mean you may need to re-attend another course after more study.

How Much Are The Tickets

Ticket prices & descriptions are available here.

If I Can’t Attend, Can I Get A Refund?

As per company policy, all sales are final. In the event that you cannot attend the course, refunds are not available.

Do I require ID?

Yes, Proof Of Identity (POI) is a must at commencement of the course. It must meet the criteria outlined in the POI brochure. As an example, we’ll take original hard copy from the list of acceptable ID.

Is This Course Right For Me?

We focus on the theory side of your licence, because we believe that developing competent on-water skills needs more than just 15 minutes at the helm with a trainer. The logbook, as stated above, allows you to learn your vessel, and your waterways, at your own pace – plus it’s free! 

With over 100,000 students to date undertaking our boating safety courses since 1993, it’s safe to say it’s NSW’s most popular boating safety course. But if you’re still unsure, please click here to download our pre-booking student information pack